Proudly Made in Toronto
Pay on Delivery Available
Serving the GTA Since 2015.

Privacy Policy

Last updated: July 2026

The GTA Mattress (“we,” “us,” or “our”), a registered operating name of GTA Enterprise Inc., respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website (thegtamattress.ca), placing an order, or contacting us by phone or text, you agree to the terms of this Privacy Policy.

Information We Collect

When you place an order, contact us, or browse our website, we may collect:

  • Contact details — name, phone number, email address, and delivery address
  • Order details — the products you purchase, order value, and delivery preferences
  • Payment information — processed securely through WooCommerce and our payment providers; we do not store full credit card numbers on our own servers
  • Website usage data — pages visited, browser type, and general location, collected automatically through standard analytics tools

How We Use Your Information

We use the information we collect to:

  • Process and deliver your mattress order, including scheduling same-day or next-day delivery
  • Communicate with you about your order by phone, text, or email
  • Provide quotes, confirm appointment times, and answer questions about our products
  • Improve our website and services
  • Meet legal, accounting, and tax record-keeping requirements

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Pay on Delivery Orders

Because we offer Pay on Delivery, no payment is collected online at the time of order unless you choose to pay by e-Transfer or card in advance. Your delivery address and contact information are used solely to schedule and complete your delivery.

Third-Party Services

Our website uses the following third-party services, which have their own privacy policies:

  • WooCommerce — our e-commerce platform, used to process and manage orders
  • Google reCAPTCHA — used to protect our contact forms from spam. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply
  • Payment processors — used to securely handle any card or e-Transfer payments

Cookies

Our website may use cookies to keep track of items in your shopping cart, remember your preferences, and understand how visitors use our site. You can disable cookies through your browser settings, though some features of the site (such as the shopping cart) may not work correctly without them.

Your Rights

Under PIPEDA, you have the right to:

  • Request access to the personal information we hold about you
  • Request that we correct any inaccurate information
  • Withdraw consent for us to contact you, at any time
  • Ask us to delete your personal information, subject to legal record-keeping requirements

To exercise any of these rights, contact us using the details below.

Data Security & Retention

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, loss, or misuse. We retain order and contact information only as long as necessary to fulfill the purposes described in this policy, or as required by law (such as tax record-keeping).

Your Consent

By using our website, placing an order, or contacting us by phone or text, you consent to the collection, use, and disclosure of your personal information as described in this policy. You may withdraw your consent at any time by contacting us — though if you do, we may not be able to complete an order or delivery already in progress, since we need your address and contact details to do so.

Third-Party Links

Our website may occasionally link to third-party sites, such as our Google Business Profile or social media pages. These sites have their own independent privacy policies, and we are not responsible for their content or privacy practices.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, contact us:

The GTA Mattress
📞 647-761-0030 — Call or Text
📧 ibrahim@thegtamattress.ca
📍 10 Van Allan Rd, Scarborough, ON (Private boutique — viewings by appointment only)